Privacy Policy
Last updated: November 17, 2025
Introduction
At SigmaSense Technologies ("SigmaSense", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and password. This information is necessary to provide you with access to our services.
Usage Data
We automatically collect information about how you interact with our service, including pages visited, features used, and actions taken. This helps us improve our product and user experience.
Business Data
When you connect your Shopify store or other integrations, we collect and process order data, customer information, product details, and transaction records as necessary to provide our analytics and automation services.
How We Use Your Information
- To provide, operate, and maintain our services
- To improve, personalize, and expand our services
- To understand and analyze how you use our services
- To develop new products, services, features, and functionality
- To communicate with you for customer service, updates, and marketing
- To process your transactions and manage your account
- To detect, prevent, and address technical issues and security threats
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection and privacy
- Incident response procedures
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability - receive your data in a structured format
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may use third-party service providers to help us operate our business and deliver services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@sigmasense.pk
- Address: Lahore, Pakistan